2 Jobs found

Ing.Martina Rysková, tel.: +420 735 178 511, e-mail: EmailPráce Network Operation Specialisty obnáší odpovdnost za monitorování a udrování sít, správu incident a odstraování problém a ízení zmn a dokumentace.Your responsibilities:"      Network Monitoring and Maintenance.o    Perform routine network health checks to identify potential issues using advanced network monitoring tools.o    Ensure daily operation and maintenance of customer tasks."    Incident Management and Troubleshooting.o    Act as the first line of defense for network-related incidents and outages.o    Escalate unresolved or complex issues to higher-level engineers or specialized support teams.o    Maintain logs and documentation of all network incidents and resolutions."    Change Management and Documentation.o    Partici...

kontakt: Michaela Flaišman, e-mail: EmailJob Purpose:   Certified engineer with specialist single (in some cases multiple) vendor, multiple technology knowledge within a BU supporting, primarily working internally/externally with the partner base and sales organisation on defining solutions and projectsResponsibilities:"    Ability to support the design of vendor solutions to meet customer requirements"    Provision of an outstanding quality of service and meet predefined customer service level agreements (SLAs)"    Use internal and vendor tools to generate accurate bill of materials on a timely basis to serve resellers and their customers and other TD SYNNEX sales teams"    Ownership of assigned Request Manager resolver group"    Respond quickly to queries or customer care issues"    Comm...