2 Jobs found

Ing.Martina Rysková, e-mail: [email protected]áce provozního technika obnáší odpovdnost za poskytování provozní podpory na koncových ešeních pro naše zákazníky z Dánska i ze zahranií v to v rámci sluby 24/7 (ranní, odpolední, noní a víkendové smny).About the jobAs Operations Technician you will be responsible for providing operational support on back-end solutions for our customers from both Denmark and abroad.The Operations Center is a 24/7 department, which is why we are always available for our customers. We provide a fast and professional response, and we solve many of the cases that come in from our customers regularly. We handle technical tasks across platforms and domains, and we are responsible for monitoring and patching our servers. Those cases that require deeper specialist knowl...

Ing.Martina Rysková, tel.: +420 735 178 511, e-mail: [email protected]áce Network Operation Specialisty obnáší odpovdnost za monitorování a udrování sít, správu incident a odstraování problém a ízení zmn a dokumentace.Your responsibilities:"      Network Monitoring and Maintenance.o    Perform routine network health checks to identify potential issues using advanced network monitoring tools.o    Ensure daily operation and maintenance of customer tasks."    Incident Management and Troubleshooting.o    Act as the first line of defense for network-related incidents and outages.o    Escalate unresolved or complex issues to higher-level engineers or specialized support teams.o    Maintain logs and documentation of all network incidents and resolutions."    Change Management and Documentation.o  ...